Do you have a software issue on your laptop, MacBook, PC or Mac and don’t want the hassle of taking your computer to a repair shop? We can help fix your software issues remotely. We use Zoho Assist secure remote support software.
![](https://laptoprepairskent.co.uk/wp-content/uploads/2022/09/remote-support-software.jpeg)
Our remote computer support service allows us to fix your computer problems remotely without the need for an engineer call-out. It’s safe and secure and environmentally friendly. To use our remote support service, you must have a working internet connection and be able to fully boot to your Windows or Mac desktop.
We can help with any software issue including:
- Microsoft Office
- WordPress
- Email setup & configuration
- Passwords
- Virus, spyware & malware removal
- Driver installations
- Health checks
- File sharing
- TCP/IP
- Connection issues
- VPN setup
- Smart assistant setup
- Google account setup
- Google Calendar
- Social media setup
- Website backend issues
- HTML support
- DNS installation & management
- VOIP
- LANs/WANs
- Crypto & Blockchain
Our cost for the first hour of remote support is just £50 and £25 per half hour thereafter.
Most remote support jobs are completed within the first hour.
Send us a quick message with the software issues you are having and let’s see if we can help you.
How does it work?
- Please book an appointment to schedule your remote support session here: https://laptoprepairskent.co.uk/book-appointment
- We will contact you by phone at the time of your booking to start your remote support session.
- Enter the session ID we will provide you with in the box below.
- Follow the instruction on the Remote Session web page to download the remote access application.
- With your permission, you will grant us access to your desktop. Don’t worry! You will see everything that we do!
- We can be on a phone call or a WhatsApp video call with you to ease any potential doubts.
- You watch as we fix your PC, Mac, MacBook or laptop remotely! Easy!
- When we have resolved your software issue, the technician will end the session.
Remember: We won’t be able to reconnect to your computer without your prior permission.