Reviews

Our genuine, unedited reviews.

  • EXCELLENT & Over & Above Service!!! my ancient iPod RESTORED to a more efficient & MODERN specimen by a MASTER!

    Anthony Debski Avatar Anthony Debski
    6 September 2024

    Battery replacement and cleaned out my charging port. Excellent fast and friendly service whilst i waited.

    Michael Gray Avatar Michael Gray
    30 August 2024

    Quick, helpful, professional and reasonably priced. Would recommend!

    Zack Davies Avatar Zack Davies
    23 August 2024

    Very honest repairs with good demonstration as to what the problem was! Prompt & efficient too!

    Chrissy Hornby Avatar Chrissy Hornby
    23 August 2024

    Verena Ribeiro Avatar Verena Ribeiro
    23 August 2024

    Absolutely brilliant service and top quality work.

    Baron Igor Heyking Avatar Baron Igor
    13 August 2024

    I have used this place multiple times. Very professional and honest service, with good prices. I wouldn’t use anywhere else and would recommend

    Marie Avatar Marie
    13 August 2024

    Very Impressed. Ipod Classic sent to replace battery and change memory to SSD. Questions answered quickly prior to me deciding to use service. Easy to book service and pay deposit. Ability to monitor progress via account log on. Photos of work status provided on completion and at point of invoicing. Cost less than expected as I had added up individual costs of battery change and new SSD. Lesser cost for labour since 2 jobs being done at same time. Returned Ipod well packed and signed for delivery. Looking forward to another 17+ years usage. Many thanks.

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    Neal Haines Avatar Neal Haines
    13 August 2024

    Found this service online whilst looking for somewhere to get my iPod repaired. They were swift and courteous in replying to my enquiries. The work itself was carried out promptly and the iPod posted back to me next day, so a very quick turnaround. All seems to have been done as advertised. Communications were good throughout. Recommended.

    Tim Doggart Avatar Tim Doggart
    24 July 2024

    I've been to Phil a few times now and I can honestly say Apple Repairs are one of the best businesses I've dealt with. Super friendly, helpful and quick - what a great mix! When anything goes wrong I don't even panic anymore as I know if it's fixable it'll be done. Can't recommend highly enough

    Graham Scott Avatar Graham Scott
    19 July 2024
  • Very Impressed. Ipod Classic sent to replace battery and change memory to SSD. Questions answered quickly prior to me deciding to use service. Easy to book service and pay deposit. Ability to monitor progress via account log on. Photos of work status provided on completion and at point of invoicing. Cost less than expected as I had added up individual costs of battery change and new SSD. Lesser cost for labour since 2 jobs being done at same time. Returned Ipod well packed and signed for delivery. Looking forward to another 17+ years usage. Many thanks.

    Neal Haines Avatar Neal Haines
    16 July 2024

    Friendly and prompt service coupled with competitive prices. Also useful advice. I would highly recommend this company.

    Glenn Peto Avatar Glenn Peto
    13 July 2024

    Phil was very knowledgeable and professional was great to deal with will definitely use his services again. I would recommend him unreservedly

    Paul Martin Avatar Paul Martin
    13 July 2024

    Leonardo Cachia Avatar Leonardo Cachia
    13 July 2024

    PHIL @ APPLE REPAIRS KENT OFFERS A FRIENDLY EXPERT ADVICE & SERVICE.HE DIAGNOSES PROBLEMS VERY EASILY & QUICKLY & CHARGES VERY REASONABLE & FAIR RATES.I HAVE BEEN TO A FEW APPLE REPAIR SHOPS & FOR MY OPINION HE IS NO.1 & THE BEST.

    Richard Gleeson-Hale Avatar Richard Gleeson-Hale
    13 July 2024

    Great service from a great business. Thank you so much

    Alan Mash Avatar Alan Mash
    13 July 2024

    Brilliant service, very friendly and helpful. Faster turnaround than expected and not over priced either. Definitely recommend

    Tracey Davis Avatar Tracey Davis
    12 July 2024

    Phil was very knowledgeable and professional was great to deal with will definitely use his services again. I would recommend him unreservedly

    Paul Martin Avatar Paul Martin
    27 June 2024

    fantastic service bringing my old dead iPod back to life. new SSD and battery fitted. friendly, efficient, professional service and brilliant value for money. would definitely use again. cheers guys

    Barry Hammond Avatar Barry Hammond
    25 June 2024

    Excellent. I was very impressed with the customer service and I will definitely use this company again if needed. Would highly recommend to others.

    Ian Dampier Avatar Ian Dampier
    13 June 2024
  • Trackpad and keyboard stopped working suddenly. Was fixed for a reasonable price within 24hours. Would recommend

    Keauno Avatar Keauno
    30 May 2024

    Excellent service.

    david martin Avatar david martin
    24 May 2024

    Great service ,did not have to wait long at all, worth while recommending

    djl 1 Avatar djl 1
    17 May 2024

    Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.

    Will Louzado Avatar Will Louzado
    17 May 2024

    Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.

    Will Louzado Avatar Will Louzado
    10 May 2024

    Great service! Would highly recommend. Easy to book an appointment online. The screen was fixed in less than 30 minutes. Great price. Great customer service. Thank you

    Lousie Rafferty Avatar Lousie Rafferty
    3 May 2024

    Would highly recommend, so so helpful and informative and also super friendly too!

    Claire Cornish Avatar Claire Cornish
    1 May 2024

    Great service and very knowledgeable

    Deva Jeganathan Avatar Deva Jeganathan
    1 May 2024

    The repair was quick and perfect . I think the price was fair too. Will definitely recommend this business

    African King Avatar African King
    1 May 2024

    I’ve just been saved a fortune because I was going to buy a new iPhone but I decided to try Apple repairs kent and I’m so glad I did, my iPhone was fixed in less than 2 minutes as the charging port only needed cleaning out and now it charges and works perfectly and I’m so grateful and I can strongly recommend Apple Repairs Kent the best and genuine apple repairs by far. Thank you guys! You’re the best.

    XX XX Avatar XX XX
    1 May 2024
  • Easy to book in on web site, easy free parking in a great location and to top it all a fast service when you get there. My iphone battery was replaced while I sat and waited. Didn’t take too long either. Highly recommend Apple Repairs Kent.

    john harris Avatar john harris
    9 April 2024

    I’ve just been saved a fortune because I was going to buy a new iPhone but I decided to try Apple repairs kent and I’m so glad I did, my iPhone was fixed in less than 2 minutes as the charging port only needed cleaning out and now it charges and works perfectly and I’m so grateful and I can strongly recommend Apple Repairs Kent the best and genuine apple repairs by far. Thank you guys! You’re the best.

    XX XX Avatar XX XX
    9 April 2024

    Excellent service at a reasonable price.

    Ken Sykes Avatar Ken Sykes
    31 March 2024

    iMac packed up. Wouldn’t fire up at all. Phil traced it to the logic board. All fixed and working well. Good service. Would thoroughly recommend.

    Simon Charlesworth Avatar Simon Charlesworth
    23 March 2024

    Got the dreaded X on my iPod Classic, contacted Philip who said he could probably fix it. Sent it off, and within a few days, it was back, fixed and with a new battery. Extremely satisfied. I was kept informed throughout the fix. Highly recommended.

    Martyn Wilson Avatar Martyn Wilson
    27 February 2024

    Been here multiple times now always a great repair, lovely customer service!! All round a great company

    caitlin cleave Avatar caitlin cleave
    31 January 2024

    Contacted Apple repairs over the Christmas period as my wife smashed her phone screen. As soon as they reopened in the new year they responded to my message. Was very helpful and arranged the new screen and the repair was carried out just a few days latter. Great service and very friendly. Highly recommend and will definitely use again in the future if needed.

    chris rayfield Avatar chris rayfield
    31 January 2024

    Dropped a MacBook for diagnostics and repair. The diagnostics was thorough and the repair was speedy. Highly recommend.

    Blackfen Chiropractic Avatar Blackfen Chiropractic
    31 January 2024

    Horrible experience, they had my phone for almost 3 weeks, asked them to return it because they were doing nothing and even paid 10 pounds for express delivery as i was going on holiday informed the technician i spoke to about that and they sent the phone on the day i was travelling and to the wrong address

    Waleed Adegunwa Avatar Waleed Adegunwa
    31 January 2024

    Contacted Apple repairs over the Christmas period as my wife smashed her phone screen. As soon as they reopened in the new year they responded to my message. Was very helpful and arranged the new screen and the repair was carried out just a few days latter. Great service and very friendly. Highly recommend and will definitely use again in the future if needed.

    chris rayfield Avatar chris rayfield
    27 January 2024
  • Superb service! The headphone port on my iPod Classic 7th gen had developed a fault meaning sound often only came through one ear (headphones tested - not faulty) which was rendering the iPod pretty useless. While I was sending this in I thought I may as well get the screen sorted too which had developed some dead pixels. Superb turnaround, very quick service & quick response to all emails. Photo of repaired screen was provided before return posting & I got to use the iPod for the first time today and the fault appears totally resolved. Very happy & would certainly use again. Also, apologies Philip for my many emails 🙂

    Kevin Pinder Avatar Kevin Pinder
    31 December 2023

    Superb service! The headphone port on my iPod Classic 7th gen had developed a fault meaning sound often only came through one ear (headphones tested - not faulty) which was rendering the iPod pretty useless. While I was sending this in I thought I may as well get the screen sorted too which had developed some dead pixels. Superb turnaround, very quick service & quick response to all emails. Photo of repaired screen was provided before return posting & I got to use the iPod for the first time today and the fault appears totally resolved. Very happy & would certainly use again. Also, apologies Philip for my many emails 🙂

    Kevin Pinder Avatar Kevin Pinder
    14 December 2023

    As ever, excellent and friendly service – thanks!

    rosa woolf ainley Avatar rosa woolf
    1 December 2023

    Fantastic advice. Great value. Will definitely use your services again.

    Jan Taylor Avatar Jan Taylor
    1 December 2023

    Apple Repairs Kent replaced the 12 yr old Hard Disk in an iMac with a new Solid State Drive, Phil was most helpful and I would recommend for Apple repairs

    Barry Copley Avatar Barry Copley
    1 December 2023

    Very helpful service for my wife’s iPad today. Sound advice and no charge. Apple Repairs Kent have kept the iPad going for some time - thank you.

    Peter Russell Avatar Peter Russell
    1 December 2023

    Came with my Z Flip that wouldn't charge - problem was easily resolved by another method but great service and would certainly recommend!

    Julian Barker Avatar Julian Barker
    1 December 2023

    Excellent service sent my iPod for repair. New battery sorted out my problem. Was repaired and returned promptly. A first class service I will certainly use again when I have problems with my Apple products Highly recommended thanks Phil for such a good service. Adrian

    adrian jackson Avatar adrian jackson
    1 December 2023

    A great reliable and good value local repair service.

    Anthony Smith Avatar Anthony Smith
    1 December 2023

    My iPhone screen was badly damaged and I needed an urgent repair. This was completed within 30 minutes on the same day and with an appointment at an agreed time. An excellent and cost effective service and I would use Apple Repairs again. Thank you!

    Andrew Kehoe Avatar Andrew Kehoe
    17 November 2023