Reviews

Our genuine, unedited reviews.

  • Phil was excellent at his job. He kept me updated at every stage of my computer repair, and the outcome was outstanding. He resurrected my dead Imac. I have praised him to my friends. Please consider using his services.

    Nic O Avatar Nic O
    8 April 2025

    very helpful and a great service at a realistic price

    Judith Murray Avatar Judith Murray
    2 April 2025

    First class service

    Chris Goldfinch Avatar Chris Goldfinch
    23 March 2025

    Macbook Pro battery replaced today - As always, a fast, efficient, friendly service and at a reasonable price.

    Robert Gerrard Avatar Robert Gerrard
    23 March 2025

    very quick, reliable and knowledgeable. great friendly service would highly recommend for all apple repairs

    Tim Barton Avatar Tim Barton
    23 March 2025

    Friendly and fast - battery replaced the same day

    Chris de Coulon Berthoud Avatar Chris de Coulon Berthoud
    23 March 2025

    I contacted Phil in relation to my very old iPod classic having stopped working. Phil found that most of the electronics had stopped working. Phil replaced a few parts but most importantly saved all my music. Great service from start to finish. Would throughly recommend

    Paul Avatar Paul
    23 March 2025

    Superb service and outcome. My laptop had battery failure. I posted it to ARK, they communicated brilliantly on WhatsApp, fixed it and posted it back. Good value and great service.

    Jeremy Vine Avatar Jeremy Vine
    23 March 2025

    Great service quick repair very friendly highly recommend 👍

    Fraser Charters Avatar Fraser Charters
    23 March 2025

    Had 2 non working ipods and after quick check with Phil and a really professional service and repair now have both back in full working otder. What more could you want. Great service, very helpful

    ItsAll Uphill Avatar ItsAll Uphill
    23 March 2025
  • I took my MacBook Pro to Apple Repairs Kent after a minor coffee spill, and Phil was fantastic. He completed an inspection and cleaned the internals with great attention to detail within my appointment. Fortunately for me, Phil said the internals of my MacBook were untouched by the spill (very lucky). Professional, honest, and efficient—the service was top-notch. I highly recommend Phil for any Apple repairs!

    Will Freed Avatar Will Freed
    20 March 2025

    Phil has been repairing my Apple phones, laptops and pads for a few years now, always to a like new standard at reasonable prices, I can't recommend him high enough, I'll always take my kit to him.

    Ashley Ventress Avatar Ashley Ventress
    23 February 2025

    I’ve just had an iPad repaired with a faulty charging port. Phil was very helpful and friendly. Repair was done very quickly so I would recommend to anyone with an Apple product needing a fix.

    Keith Cook Avatar Keith Cook
    23 February 2025

    Would absolutely recommend apple repairs Kent. My teenager managed to snap his charger inside the phone and Phillip couldn’t have been more helpful in sorting it out for me. Thanks again

    Yvette Craswell Avatar Yvette Craswell
    23 February 2025

    I have used Apple repairs Kent many times over the past few years and have always been happy with speed and care work had been carried out on both Phones and iPads, cost has always been competitive. And I will always use them for repairs on Apple equipment.

    John Norton Avatar John Norton
    23 February 2025

    Have both bought a refurbished phone and had several repairs to iPhones and all have been done swiftly and had no further problems. Would definitely use them if and when needed.

    Sheri Harding Avatar Sheri Harding
    23 February 2025

    Another mac problem solved! Great service and value. Can't recommend highly enough.

    Nigel Mead Avatar Nigel Mead
    23 February 2025

    Excellent service & value

    Tim Costin Avatar Tim Costin
    23 February 2025

    Phill is one of the nicest guys you could meet. This company is brilliant to deal with, use them with confidence 🙂

    Gary Hamilton Avatar Gary Hamilton
    23 February 2025

    Dropped my MacBook Pro and as a result the lid no longer knew if it was opened or closed. Phil was able to diagnose, replace the faulty part and fix the problem with zero fuss. Great communication throughout the whole process and I thought the price for his time was very reasonable. Would definitely use him again if needed.

    Tommy Boulding Avatar Tommy Boulding
    12 February 2025
  • Phil fixed my aged ipod - hard disk had stopped working - now like new with an SSD and I am really pleased with the efficient way it was done. Phil Godsiff

    Philip Godsiff Avatar Philip Godsiff
    4 February 2025

    Great service from Philip repairing my son's iphone (smashed screen). Arranged an appointment and the repair was completed there and then. Friendly and professsional; will certainly use Apple Repairs Kent again if needed.

    Hannah Light Avatar Hannah Light
    3 February 2025

    Once again I have received excellent service from Apple Repairs. The screen on iPhone XR was badly damaged and barely usable, the charge port didn’t work anymore, I had resorted to a wireless charger. As I live in Maidstone I did ask for quotes at a few of the repair shops but I was unhappy with the responses, all quoted for a replacement port. All tried the heavy sales approach insisting that I should have it done immediately Quite frankly I didn’t trust them enough to do the repairs required. I decided that I would book into Apple Repairs, the repair was completed in 30 minutes and the port was cleaned and didn’t require replacing. Apple Repairs are excellent and trustworthy and a pleasure to deal with.

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    Steven Jeff Avatar Steven Jeff
    29 January 2025

    Great same day service, fixed my son’s I-phone charging fault in a few minutes whilst we waited. Couldn’t have been more helpful and great value

    Gordon Turner Avatar Gordon Turner
    29 January 2025

    Fantastic, friendly and efficient service at a very reasonable price. My iPod was checked over, had it's battery replaced in under an hour and is now as good as new. Thank you so much

    Andy “Ffoink” Ffoink Avatar Andy “Ffoink” Ffoink
    29 January 2025

    Real person review : I had a mac book that had a faulty battery, so I replaced it and left it in a drawer. When I came back to it to get it repaired the battery had expanded and the laptop was dead. In a panic I got onto the Internet to find a place to repair it - as apple wasn't viable. I found Apple Repairs Kent- their contacting system was easy to use, with just the right amount of automation and human interaction. The booking process was simple and the directions to the business were clear and precise. When I showed up I was greeted with a warm smile and an accommodating welcome. I explained the issue and I was given a clear path as to what the next steps would be to try and fix the issue and with that what the costs would be for each eventuality. The advice was upbeat, clear, and reasonable and there was a can do attitude that sometimes you don't get from service repairs. The repair happened promptly, and I When I returned, we chatted for a while and there was a real sense of passion for the work that is done and the desire to really help people with issues with Apple products as opposed to just trying to earn money. It's a business clearly forged from a passion for the products rather than a money making venture. There was so much equipment and tools to complete all manner of jobs it felt like I was in a bond movie when he gets all his gadgets. A great service, a speedy fix and a suitable cost for the remedy. I would highly recommend if you need any future works doing on any Apple products.

    Adam Petty Avatar Adam Petty
    20 January 2025

    Phil replaced the battery in my wife’s IPad. Really good service. I will definitely use again

    Colin Lovell Avatar Colin Lovell
    16 January 2025

    Fabulous from start to finish! knowledge, service, speed, can't recommend high enough 🙂

    sammy girl Avatar sammy girl
    16 January 2025

    Brilliant! Saved me money by cleaning the lightening port on my phone properly, for free. I thought I’d cleaned it out myself, obviously not well enough. He could have just changed the port and charged me a lot of money.

    Kevin Dodd Avatar Kevin Dodd
    16 January 2025

    Great service, easy to book an appointment for it to be fixed on same day I dropped it off. Turned out problem was a broken bit of charger in port, so didn’t even charge me for repair. Bonus of free parking directly outside, which made everything even easier. Would definitely use again and recommend to anyone with an issue with their Apple device.

    Rebecca Avatar Rebecca
    9 January 2025
  • Great service, easy to book an appointment for it to be fixed on same day I dropped it off. Turned out problem was a broken bit of charger in port, so didn’t even charge me for repair. Bonus of free parking directly outside, which made everything even easier. Would definitely use again and recommend to anyone with an issue with their Apple device.

    Rebecca Avatar Rebecca
    3 January 2025

    I just want to say a big THANK YOU! Phil. My laptop was completely covered from a spilt milkshake. I didn't hold out much hope of it ever working again. But I thought I'd give Phil a call. I thought he'd say "No chance" but he told me to bring it and he'd have a look. The keyboard was all stuck, as you would expect, and couldn't access the internet. To cut a long story short, he diligently worked on it, cleaning it, replacing components and gave it a new sound bar. I couldn't believe it's all working again! Absolutely amazing! Thank you very much Phil. Will definitely recommend you to friends and family.

    Janet Durant Avatar Janet Durant
    30 December 2024

    We had our old 2015 Imac’s hard drive upgraded to the SSD version. Great result the Mac is much faster and no longer hangs up. Great hassle free service from Phillip.

    Les Long Avatar Les Long
    30 December 2024

    i’ve been going to these guys for over 12 years and they are the best . Professional, speedy and good value. In a completely different league from the pop up stalls or high street shops. I know, i mistakenly tried one once!

    Gael Lewis Avatar Gael Lewis
    30 December 2024

    Excellent and prompt service, easy to book and very quick to complete repair, thoroughly recommend for any apple repairs from iPhone battery or screens to laptops.

    Keith Wright Avatar Keith Wright
    30 December 2024

    13/12/2024 Another excellent experience and massive thank you to Phil. The screen on my A1707 Apple Mac Pro laptop failed so I was not able to access my data and I had no back up. Dropped it to Phil and after a speedy investigation he offered me the options available going forward. The issue has been resolved to my joy and relief. Cannot recommend him highly enough. Top notch individual, being kind, courteous, trustworthy and professional. Don’t hesitate to seek his services. Thanks again Phil. Previous reviews: Had my mother's iPhone screen replaced by Phil. Excellent, courteous service. Highly recommended. Note that you have to book an appointment online... not just turn up... Further to my review above, I have recently had my mother’s iPhone screen replaced once again. The service that Phil provides is top notch. The number and quality of reviews received speaks volumes. Once again I can highly recommend him for your apple repair needs. Cheers again, Phil. You have the right recipe for success right there. Respect

    Stan Northover Avatar Stan Northover
    30 December 2024

    Extremely helpful and knowledgeable. An absolute pleasure to deal with Phil. He upgraded my hard drive earlier in the year & advised that the battery was starting to show signs of deterioration. The battery was changed last week and now has a decent amount of charge. I shall certainly be using his services again. Kev

    K High Avatar K High
    30 December 2024

    Extremely helpful and knowledgeable. An absolute pleasure to deal with Phil. He upgraded my hard drive earlier in the year & advised that the battery was starting to show signs of deterioration. The battery was changed last week and now has a decent amount of charge. I shall certainly be using his services again. Kev

    K High Avatar K High
    10 December 2024

    Received a top quality service of a highly skilled technician, would definitely recommend Apple repairs kent. Philip was a genuinely honest and helpful gentleman, delivering a first rate service.

    Philip Cullen Avatar Philip Cullen
    5 December 2024

    Top Notch Service As Always … why go anywhere else!

    Al Wareham Avatar Al Wareham
    30 November 2024
  • Philip was fantastic today. I woke up this moring to find my iphone stuck on a black screen and just the apple logo. I went to a repair place near my work who said it needed to be reset and I would loose everything on it. No other option. This was also going to cost me ÂŁ50. I found Apple Repairs Kent on google and called them and spoke to Philip. He said bring it in and he will take a look. I left it with him for about an hour. Came back to collect it and he had managed to rest it completely, without loosing anything on it. All for just ÂŁ20. I am so grateful for this. Philip was friendly, informative and extremely helpful. Will definitely recommend and use again in future. Thank you Philip you made my day.

    Jenna Weller Avatar Jenna Weller
    30 November 2024

    Iphone 15 frozen after trying to restore, easy to book an appointment which is recommended. Took less than half an hour for software to be reinstalled and iphone back to perfect working order. Very reasonable cost too, was expecting more. Would definitely recommend.

    Carol Kennard Avatar Carol Kennard
    30 November 2024

    Good polite prompt service and good value

    Dawn Shearsmith Avatar Dawn Shearsmith
    30 November 2024

    Phil is star would definitely recommend to anyone thank you

    Andy Leigh Avatar Andy Leigh
    30 November 2024

    Messaged Phil yesterday to book in for an iPad battery replacement booked in for 9am today dropped it in Phil tested it before agreeing the battery wasn’t holding charge ,he phoned lunchtime saying ready for collection he is a very nice gentleman and has done a 1st class job I would highly recommend him in the future

    Dave Frewin Avatar Dave Frewin
    30 November 2024

    Fast friendly service would highly recommend

    Dan Hargood Avatar Dan Hargood
    5 November 2024

    Had i phone battery replaced. Easy online booking . Conveniently located in dockyard. Reasonably priced and efficient service.

    Dennis Hodges Avatar Dennis Hodges
    4 November 2024

    Took my MacBook to Apple a while to replace battery and fix my trappad, they gave me a quote of £350. Recently found Apple Repairs Kent online and booked the Mac, their service was fast, dropped the machine to them myself and within 24 hours it had been repaired with a new battery and trappad…I know you want to know the bill, it was a £135 for labour and parts! Brilliant service. I highly recommend recommend Apple Repairs Kent. Very professional service, first class👌

    James “Dead man Walking” Avatar James “Dead man Walking”
    4 November 2024

    I had a charger stuck in the port and I went to Apple repairs Kent. There staff is kind and they do good repairs I had a charging cable stuck and the result and difference was good well done.

    Emma Lemar Avatar Emma Lemar
    4 November 2024

    After visiting Apple at Bluewater who said my daughter would need a new phone after getting the battery replaced by a 3rd party and the Face ID no longer working after the replacement, I Googled and found Apple Repairs Kent. Took the phone in yesterday for a quick diagnostic check, Phil took the phone and fixed the problem within a few minutes! He wouldn't accept any payment either. Absolutely thrilled and grateful to have found such a superstar who knows what he's doing and he was a lovely chap too! Absolutely would 100% recommend Apple Repairs Kent.

    Elizabeth Avatar Elizabeth
    4 November 2024