Reviews

Our genuine, unedited reviews.

  • Fast friendly service would highly recommend

    Dan Hargood Avatar Dan Hargood
    5 November 2024

    Had i phone battery replaced. Easy online booking . Conveniently located in dockyard. Reasonably priced and efficient service.

    Dennis Hodges Avatar Dennis Hodges
    4 November 2024

    Took my MacBook to Apple a while to replace battery and fix my trappad, they gave me a quote of £350. Recently found Apple Repairs Kent online and booked the Mac, their service was fast, dropped the machine to them myself and within 24 hours it had been repaired with a new battery and trappad…I know you want to know the bill, it was a £135 for labour and parts! Brilliant service. I highly recommend recommend Apple Repairs Kent. Very professional service, first class👌

    James “Dead man Walking” Avatar James “Dead
    4 November 2024

    I had a charger stuck in the port and I went to Apple repairs Kent. There staff is kind and they do good repairs I had a charging cable stuck and the result and difference was good well done.

    Emma Lemar Avatar Emma Lemar
    4 November 2024

    After visiting Apple at Bluewater who said my daughter would need a new phone after getting the battery replaced by a 3rd party and the Face ID no longer working after the replacement, I Googled and found Apple Repairs Kent. Took the phone in yesterday for a quick diagnostic check, Phil took the phone and fixed the problem within a few minutes! He wouldn't accept any payment either. Absolutely thrilled and grateful to have found such a superstar who knows what he's doing and he was a lovely chap too! Absolutely would 100% recommend Apple Repairs Kent.

    Elizabeth Avatar Elizabeth
    4 November 2024

    After visiting Apple at Bluewater who said my daughter would need a new phone after getting the battery replaced by a 3rd party and the Face ID no longer working after the replacement, I Googled and found Apple Repairs Kent. Took the phone in yesterday for a quick diagnostic check, Phil took the phone and fixed the problem within a few minutes! He wouldn't accept any payment either. Absolutely thrilled and grateful to have found such a superstar who knows what he's doing and he was a lovely chap too! Absolutely would 100% recommend Apple Repairs Kent.

    Elizabeth Avatar Elizabeth
    29 October 2024

    Great and quick service .

    jayakumar T Avatar jayakumar T
    28 October 2024

    As always, brilliant service and problem solver! Can't recommend highly enough.

    Nigel Mead Avatar Nigel Mead
    21 October 2024

    Excellent service & highly recommended - will definitely use again for iPod repairs 👍🏻

    Tom Franklin Avatar Tom Franklin
    21 October 2024

    Took my slow running MAC to Phil one day and got it back the next running so much better , like new in fact . Great friendly service and at a very reasonable cost . Saved me investing in a new machine . Very happy and would highly recommend Apple Repairs Kent .

    Graham SOMERVILLE Avatar Graham SOMERVILLE
    21 October 2024
  • The screen on my phone suddenly stopped responding, I made an appointment with Phil for the following morning at 9am. I arrived on time, Phil met me in reception, I explained what had happened and he he said he would take a look, 10 minutes later Phil came out with the phone fully working. He then explains that the terminal to the board had dislodged and asked had it been impacted, I had dropped the phone but it’s in a protective case and cover so I didn’t think there was a problem as it had worked. Phil said there was no charge which I thought was very honest and genuine of him as he could have charged me for a new screen and I would have been none the wiser. This is my 2nd time of using Phil and can honestly say it’s fantastic customer service and a genuinely nice bloke.

    len clough Avatar len clough
    18 October 2024

    Great communications and service throughout the diagnosis and repair process from Philip. The i-pod was repaired as promised and promptly returned in full working condition, looking as good as it did when the unit was shipped. I strongly recommend this service if you have a problem with your i-pod classic.

    Clint Robinson Avatar Clint Robinson
    7 October 2024

    Great communications and service throughout the diagnosis and repair process from Philip. The i-pod was repaired as promised and promptly returned in full working condition, looking as good as it did when the unit was shipped. I strongly recommend this service if you have a problem with your i-pod classic.

    Clint Robinson Avatar Clint Robinson
    4 October 2024

    I visited Apple Repairs to get the damaged rear glass on my iPhone 12 replaced. Phil explained that he does not just replace the glass but rebuilds the whole phone into a new rear housing. Leaving the phone with them in the morning the job was done and I was able to collect my new looking iphone late that afternoon. Fantastic service from a super friendly and efficient repair shop. Thanks Phil

    Chris Darby Avatar Chris Darby
    28 September 2024

    Hi this is my 2nd time using Apple repairs Kent both times Phil has been polite and helpful. He is very knowledgeable about finding the fault with my iPad The 1st time was a couple of years ago and the repair was completed within a day as promised and worked perfectly afterwards I now have another issue with same iPad I was quoted a very reasonable price again and I intend to get it booked in for repair in next week

    shaun terry Avatar shaun terry
    28 September 2024

    I visited Apple Repairs to get the damaged rear glass on my iPhone 12 replaced. Phil explained that he does not just replace the glass but rebuilds the whole phone into a new rear housing. Leaving the phone with them in the morning the job was done and I was able to collect my new looking iphone late that afternoon. Fantastic service from a super friendly and efficient repair shop. Thanks Phil

    Chris Darby Avatar Chris Darby
    19 September 2024

    EXCELLENT & Over & Above Service!!! my ancient iPod RESTORED to a more efficient & MODERN specimen by a MASTER!

    Anthony Debski Avatar Anthony Debski
    6 September 2024

    Battery replacement and cleaned out my charging port. Excellent fast and friendly service whilst i waited.

    Michael Gray Avatar Michael Gray
    30 August 2024

    Quick, helpful, professional and reasonably priced. Would recommend!

    Zack Davies Avatar Zack Davies
    23 August 2024

    Very honest repairs with good demonstration as to what the problem was! Prompt & efficient too!

    Chrissy Hornby Avatar Chrissy Hornby
    23 August 2024
  • Verena Ribeiro Avatar Verena Ribeiro
    23 August 2024

    Absolutely brilliant service and top quality work.

    Baron Igor Heyking Avatar Baron Igor
    13 August 2024

    I have used this place multiple times. Very professional and honest service, with good prices. I wouldn’t use anywhere else and would recommend

    Marie Avatar Marie
    13 August 2024

    Very Impressed. Ipod Classic sent to replace battery and change memory to SSD. Questions answered quickly prior to me deciding to use service. Easy to book service and pay deposit. Ability to monitor progress via account log on. Photos of work status provided on completion and at point of invoicing. Cost less than expected as I had added up individual costs of battery change and new SSD. Lesser cost for labour since 2 jobs being done at same time. Returned Ipod well packed and signed for delivery. Looking forward to another 17+ years usage. Many thanks.

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    Neal Haines Avatar Neal Haines
    13 August 2024

    Found this service online whilst looking for somewhere to get my iPod repaired. They were swift and courteous in replying to my enquiries. The work itself was carried out promptly and the iPod posted back to me next day, so a very quick turnaround. All seems to have been done as advertised. Communications were good throughout. Recommended.

    Tim Doggart Avatar Tim Doggart
    24 July 2024

    I've been to Phil a few times now and I can honestly say Apple Repairs are one of the best businesses I've dealt with. Super friendly, helpful and quick - what a great mix! When anything goes wrong I don't even panic anymore as I know if it's fixable it'll be done. Can't recommend highly enough

    Graham Scott Avatar Graham Scott
    19 July 2024

    Very Impressed. Ipod Classic sent to replace battery and change memory to SSD. Questions answered quickly prior to me deciding to use service. Easy to book service and pay deposit. Ability to monitor progress via account log on. Photos of work status provided on completion and at point of invoicing. Cost less than expected as I had added up individual costs of battery change and new SSD. Lesser cost for labour since 2 jobs being done at same time. Returned Ipod well packed and signed for delivery. Looking forward to another 17+ years usage. Many thanks.

    Neal Haines Avatar Neal Haines
    16 July 2024

    Friendly and prompt service coupled with competitive prices. Also useful advice. I would highly recommend this company.

    Glenn Peto Avatar Glenn Peto
    13 July 2024

    Phil was very knowledgeable and professional was great to deal with will definitely use his services again. I would recommend him unreservedly

    Paul Martin Avatar Paul Martin
    13 July 2024

    Leonardo Cachia Avatar Leonardo Cachia
    13 July 2024
  • PHIL @ APPLE REPAIRS KENT OFFERS A FRIENDLY EXPERT ADVICE & SERVICE.HE DIAGNOSES PROBLEMS VERY EASILY & QUICKLY & CHARGES VERY REASONABLE & FAIR RATES.I HAVE BEEN TO A FEW APPLE REPAIR SHOPS & FOR MY OPINION HE IS NO.1 & THE BEST.

    Richard Gleeson-Hale Avatar Richard Gleeson-Hale
    13 July 2024

    Great service from a great business. Thank you so much

    Alan Mash Avatar Alan Mash
    13 July 2024

    Brilliant service, very friendly and helpful. Faster turnaround than expected and not over priced either. Definitely recommend

    Tracey Davis Avatar Tracey Davis
    12 July 2024

    Phil was very knowledgeable and professional was great to deal with will definitely use his services again. I would recommend him unreservedly

    Paul Martin Avatar Paul Martin
    27 June 2024

    fantastic service bringing my old dead iPod back to life. new SSD and battery fitted. friendly, efficient, professional service and brilliant value for money. would definitely use again. cheers guys

    Barry Hammond Avatar Barry Hammond
    25 June 2024

    Excellent. I was very impressed with the customer service and I will definitely use this company again if needed. Would highly recommend to others.

    Ian Dampier Avatar Ian Dampier
    13 June 2024

    Trackpad and keyboard stopped working suddenly. Was fixed for a reasonable price within 24hours. Would recommend

    Keauno Avatar Keauno
    30 May 2024

    Excellent service.

    david martin Avatar david martin
    24 May 2024

    Great service ,did not have to wait long at all, worth while recommending

    djl 1 Avatar djl 1
    17 May 2024

    Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.

    Will Louzado Avatar Will Louzado
    17 May 2024
  • Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.

    Will Louzado Avatar Will Louzado
    10 May 2024

    Great service! Would highly recommend. Easy to book an appointment online. The screen was fixed in less than 30 minutes. Great price. Great customer service. Thank you

    Lousie Rafferty Avatar Lousie Rafferty
    3 May 2024

    Would highly recommend, so so helpful and informative and also super friendly too!

    Claire Cornish Avatar Claire Cornish
    1 May 2024

    Great service and very knowledgeable

    Deva Jeganathan Avatar Deva Jeganathan
    1 May 2024

    The repair was quick and perfect . I think the price was fair too. Will definitely recommend this business

    African King Avatar African King
    1 May 2024

    I’ve just been saved a fortune because I was going to buy a new iPhone but I decided to try Apple repairs kent and I’m so glad I did, my iPhone was fixed in less than 2 minutes as the charging port only needed cleaning out and now it charges and works perfectly and I’m so grateful and I can strongly recommend Apple Repairs Kent the best and genuine apple repairs by far. Thank you guys! You’re the best.

    XX XX Avatar XX XX
    1 May 2024

    Easy to book in on web site, easy free parking in a great location and to top it all a fast service when you get there. My iphone battery was replaced while I sat and waited. Didn’t take too long either. Highly recommend Apple Repairs Kent.

    john harris Avatar john harris
    9 April 2024

    I’ve just been saved a fortune because I was going to buy a new iPhone but I decided to try Apple repairs kent and I’m so glad I did, my iPhone was fixed in less than 2 minutes as the charging port only needed cleaning out and now it charges and works perfectly and I’m so grateful and I can strongly recommend Apple Repairs Kent the best and genuine apple repairs by far. Thank you guys! You’re the best.

    XX XX Avatar XX XX
    9 April 2024

    Excellent service at a reasonable price.

    Ken Sykes Avatar Ken Sykes
    31 March 2024

    iMac packed up. Wouldn’t fire up at all. Phil traced it to the logic board. All fixed and working well. Good service. Would thoroughly recommend.

    Simon Charlesworth Avatar Simon Charlesworth
    23 March 2024