Reviews

Our genuine, unedited reviews.

  • It’s not my first time seeing help for my Apple devices, was the third time, but the attention to the customer didn’t diminished at all. This time I had my iPhone back case changed, it was done in less than 90 minutes and now it looks like new. Thank you.

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    jancsi Avatar jancsi
    16 August 2025

    Apple in Bluewater told me that my 5 year old immaculate iPad Pro was only suitable for "recycling" due to a poor USB-C connection port. The tech proceeded to tell me that for £640 if available an equivalent age replacement could be supplied. Needless to say I was flabbergasted. £640 for a replacement USB-C port. My wife went online and found Apple Repairs Kent who said they could fix it for £99.99 with a 12 month warranty. I simply booked a time slot online for the next day and I am now typing this review on my only fit to be "recycled" iPad. Phil’s a lovely bloke and did exactly what he said he’d do. Highly recommended👍🏻

    Tony Woodyatt Avatar Tony Woodyatt
    15 August 2025

    In one word - Outstanding. From booking the appointment on an easy to use website, the You Tube directions and communication overall it has been first class. Since getting the laptop back after just 5 hours and sitting here tonight it's working perfectly and I am thrilled. It was a pleasure to have met with Phil and I am glad I found him - highly recommended

    Mick Avatar Mick
    14 August 2025

    Very professional and convenient while you wait service at a very good price.

    Andy Elmes Avatar Andy Elmes
    11 August 2025

    First rate service very pleased with the expert repair will always be my fist port of call for phone repairs

    Gary Stevenson Avatar Gary Stevenson
    4 August 2025

    Quick, professional service and easy to book - thank you!

    Tamzin Sellar Avatar Tamzin Sellar
    4 August 2025

    Honestly the absolute best! Had a faulty macbook screen post travelling from holiday (I will have words with Emirates!) and needed my macbook pro fixed asap for NEXT DAY DELIVERY and Philip went over and beyond to deliver! Very professional and quick communications! Will definitely recommend! Also very friendly - 5 stars from me xx

    Antonia Daniel Avatar Antonia Daniel
    30 July 2025

    Very helpful and great advice, saved me a fortune with not requiring a new screen. A simple fix in the end.

    Richard Hoare Avatar Richard Hoare
    18 July 2025

    Fantastic Service professional quick and courteous. Fingers crossed, I won’t be back, but if I ever drop my phone again, I know where I’ll be taking it Five stars dropped the phone off 20 minutes later the phone was back in my hand and as good as new.

    malcs74 Avatar malcs74
    18 July 2025

    First class professional, friendly service, flawless repair, and competitive pricing - definitely my first choice for any future Apple repairs.

    ian bell Avatar ian bell
    18 July 2025
  • Phil is friendly and knowledgeable and the repair was undertaken quickly.

    Paula Turner Avatar Paula Turner
    18 July 2025

    honest, professional and helpful.....and clearly values giving clients a competitive service so that they tell others and come back.

    Chris Passmore Avatar Chris Passmore
    18 July 2025

    Fantastic service. Booked slot online at 8am, dropped iPad off at Apple Repairs 9.30. Picked up 2.30pm. Highly recommend this company

    Jacky Long Avatar Jacky Long
    18 July 2025

    Over the moon with the service provided by Apple Repairs Kent! Very quick and efficient whilst also very professional, my iPhone now as good as new! Would definitely recommend to any friends and family, many thanks!

    luca di massa Avatar luca di massa
    18 July 2025

    First class I cannot fault this Company on price , quality and service.

    Jimbo Avatar Jimbo
    18 July 2025

    Great service! Easy to book online, easy to find, friendly and helpful! Very good value too! Would absolutely recommend. Dropped my phone off, had a coffee across the road and then picked it up again, brilliant!

    Karen Hall Avatar Karen Hall
    10 July 2025

    Really happy with the service. My son really smashed his iPad so I booked a same day slot for repair. Less than £100 for replacement same day and the gentleman was really lovely. Told me it was a year’s warranty also and I got a stamped loyalty card which is so handy having 2 kids and 2 iPads. Would highly recommend! He deals with all Apple devices and is located in a lovely spot in Chatham dockyard.

    Casey Avatar Casey
    6 July 2025

    A very friendly, prompt and efficient service thank you

    David Evans Avatar David Evans
    18 June 2025

    I first used Apple repairs back in 2011 and was very pleased with the service provided. Last week i had the misfortune of cracking my ipad screen and once again i returned to Apple repairs and the service was excellent I would highly recommend them. Thank you Phil

    Michael murphy Avatar Michael murphy
    18 June 2025

    Absolutely brilliant service. Email conversation first, then sent iPod Classic for repair and upgrade. Quick service, easy to use. Device now working like new again. Highly recommended. Many thanks!

    Katharine Watt Avatar Katharine Watt
    18 June 2025
  • Phillip was great, he solved my iphone 13 fault logically and quickly, giving good advice, and saving me time and additional expense, as he suggested my phone was beyond economical repair, which was confirmed by Apple when I went to buy a replacement.

    Ian Bryant Avatar Ian Bryant
    18 June 2025

    Excellent service, thank you Phil. Diagnosed the problem with my phone straight away, and fixed it immediately. Would highly recommend to anyone needing repairs done.

    Willy B Avatar Willy B
    18 May 2025

    I have to say the service from Apple Repairs Kent was fabulous. The are located at Chatham Dockyards and even have a video on YouTube to show you how to get to them, which was fabulous! Phil was professional and did the job as fast as he could. I am definitely going to have them as my go to for all my Apple repairs from now on and I will recommend them to all of my friends and family. Thanks Phil. It was lovely to meet you!

    Sarah Clarke Avatar Sarah Clarke
    3 May 2025

    Phil was excellent at his job. He kept me updated at every stage of my computer repair, and the outcome was outstanding. He resurrected my dead Imac. I have praised him to my friends. Please consider using his services.

    Nic O Avatar Nic O
    8 April 2025

    very helpful and a great service at a realistic price

    Judith Murray Avatar Judith Murray
    2 April 2025

    First class service

    Chris Goldfinch Avatar Chris Goldfinch
    23 March 2025

    Macbook Pro battery replaced today - As always, a fast, efficient, friendly service and at a reasonable price.

    Robert Gerrard Avatar Robert Gerrard
    23 March 2025

    very quick, reliable and knowledgeable. great friendly service would highly recommend for all apple repairs

    Tim Barton Avatar Tim Barton
    23 March 2025

    Friendly and fast - battery replaced the same day

    Chris de Coulon Berthoud Avatar Chris de Coulon Berthoud
    23 March 2025

    I contacted Phil in relation to my very old iPod classic having stopped working. Phil found that most of the electronics had stopped working. Phil replaced a few parts but most importantly saved all my music. Great service from start to finish. Would throughly recommend

    Paul Avatar Paul
    23 March 2025
  • Superb service and outcome. My laptop had battery failure. I posted it to ARK, they communicated brilliantly on WhatsApp, fixed it and posted it back. Good value and great service.

    Jeremy Vine Avatar Jeremy Vine
    23 March 2025

    Great service quick repair very friendly highly recommend 👍

    Fraser Charters Avatar Fraser Charters
    23 March 2025

    Had 2 non working ipods and after quick check with Phil and a really professional service and repair now have both back in full working otder. What more could you want. Great service, very helpful

    ItsAll Uphill Avatar ItsAll Uphill
    23 March 2025

    I took my MacBook Pro to Apple Repairs Kent after a minor coffee spill, and Phil was fantastic. He completed an inspection and cleaned the internals with great attention to detail within my appointment. Fortunately for me, Phil said the internals of my MacBook were untouched by the spill (very lucky). Professional, honest, and efficient—the service was top-notch. I highly recommend Phil for any Apple repairs!

    Will Freed Avatar Will Freed
    20 March 2025

    Phil has been repairing my Apple phones, laptops and pads for a few years now, always to a like new standard at reasonable prices, I can't recommend him high enough, I'll always take my kit to him.

    Ashley Ventress Avatar Ashley Ventress
    23 February 2025

    I’ve just had an iPad repaired with a faulty charging port. Phil was very helpful and friendly. Repair was done very quickly so I would recommend to anyone with an Apple product needing a fix.

    Keith Cook Avatar Keith Cook
    23 February 2025

    Would absolutely recommend apple repairs Kent. My teenager managed to snap his charger inside the phone and Phillip couldn’t have been more helpful in sorting it out for me. Thanks again

    Yvette Craswell Avatar Yvette Craswell
    23 February 2025

    I have used Apple repairs Kent many times over the past few years and have always been happy with speed and care work had been carried out on both Phones and iPads, cost has always been competitive. And I will always use them for repairs on Apple equipment.

    John Norton Avatar John Norton
    23 February 2025

    Have both bought a refurbished phone and had several repairs to iPhones and all have been done swiftly and had no further problems. Would definitely use them if and when needed.

    Sheri Harding Avatar Sheri Harding
    23 February 2025

    Another mac problem solved! Great service and value. Can't recommend highly enough.

    Nigel Mead Avatar Nigel Mead
    23 February 2025
  • Excellent service & value

    Tim Costin Avatar Tim Costin
    23 February 2025

    Phill is one of the nicest guys you could meet. This company is brilliant to deal with, use them with confidence 🙂

    Gary Hamilton Avatar Gary Hamilton
    23 February 2025

    Great service! I had two phones that needed repairing and was quick & cost efficient. I now have two happy teenagers!

    Laura Alcock Avatar Laura Alcock
    18 February 2025

    Just had a phone and iPad emails sorted What a gent great survive and found time to give me advice many thanks will decently use again highly recommended

    John Crouch Avatar John Crouch
    18 February 2025

    Phil fixed my aged ipod - hard disk had stopped working - now like new with an SSD and I am really pleased with the efficient way it was done. Phil Godsiff

    Philip Godsiff Avatar Philip Godsiff
    18 February 2025

    Great same day service, fixed my son’s I-phone charging fault in a few minutes whilst we waited. Couldn’t have been more helpful and great value

    Gordon Turner Avatar Gordon Turner
    18 February 2025

    Fantastic, friendly and efficient service at a very reasonable price. My iPod was checked over, had it's battery replaced in under an hour and is now as good as new. Thank you so much

    Andy Fedrick Avatar Andy Fedrick
    18 February 2025

    Dropped my MacBook Pro and as a result the lid no longer knew if it was opened or closed. Phil was able to diagnose, replace the faulty part and fix the problem with zero fuss. Great communication throughout the whole process and I thought the price for his time was very reasonable. Would definitely use him again if needed.

    Tommy Boulding Avatar Tommy Boulding
    12 February 2025

    Phil fixed my aged ipod - hard disk had stopped working - now like new with an SSD and I am really pleased with the efficient way it was done. Phil Godsiff

    Philip Godsiff Avatar Philip Godsiff
    4 February 2025

    Great service from Philip repairing my son's iphone (smashed screen). Arranged an appointment and the repair was completed there and then. Friendly and professsional; will certainly use Apple Repairs Kent again if needed.

    Hannah Light Avatar Hannah Light
    3 February 2025