Our genuine, unedited reviews.
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It’s not my first time seeing help for my Apple devices, was the third time, but the attention to the customer didn’t diminished at all. This time I had my iPhone back case changed, it was done in less than 90 minutes and now it looks like new. Thank you.
jancsi
16 August 2025Apple in Bluewater told me that my 5 year old immaculate iPad Pro was only suitable for "recycling" due to a poor USB-C connection port. The tech proceeded to tell me that for £640 if available an equivalent age replacement could be supplied. Needless to say I was flabbergasted. £640 for a replacement USB-C port. My wife went online and found Apple Repairs Kent who said they could fix it for £99.99 with a 12 month warranty. I simply booked a time slot online for the next day and I am now typing this review on my only fit to be "recycled" iPad. Phil’s a lovely bloke and did exactly what he said he’d do. Highly recommended👍🏻
Tony Woodyatt
15 August 2025In one word - Outstanding. From booking the appointment on an easy to use website, the You Tube directions and communication overall it has been first class. Since getting the laptop back after just 5 hours and sitting here tonight it's working perfectly and I am thrilled. It was a pleasure to have met with Phil and I am glad I found him - highly recommended
Mick
14 August 2025Very professional and convenient while you wait service at a very good price.
Andy Elmes
11 August 2025First rate service very pleased with the expert repair will always be my fist port of call for phone repairs
Gary Stevenson
4 August 2025Quick, professional service and easy to book - thank you!
Tamzin Sellar
4 August 2025Honestly the absolute best! Had a faulty macbook screen post travelling from holiday (I will have words with Emirates!) and needed my macbook pro fixed asap for NEXT DAY DELIVERY and Philip went over and beyond to deliver! Very professional and quick communications! Will definitely recommend! Also very friendly - 5 stars from me xx
Antonia Daniel
30 July 2025Very helpful and great advice, saved me a fortune with not requiring a new screen. A simple fix in the end.
Richard Hoare
18 July 2025Fantastic Service professional quick and courteous. Fingers crossed, I won’t be back, but if I ever drop my phone again, I know where I’ll be taking it Five stars dropped the phone off 20 minutes later the phone was back in my hand and as good as new.
malcs74
18 July 2025First class professional, friendly service, flawless repair, and competitive pricing - definitely my first choice for any future Apple repairs.
ian bell
18 July 2025 -
Phil is friendly and knowledgeable and the repair was undertaken quickly.
Paula Turner
18 July 2025honest, professional and helpful.....and clearly values giving clients a competitive service so that they tell others and come back.
Chris Passmore
18 July 2025Fantastic service. Booked slot online at 8am, dropped iPad off at Apple Repairs 9.30. Picked up 2.30pm. Highly recommend this company
Jacky Long
18 July 2025Over the moon with the service provided by Apple Repairs Kent! Very quick and efficient whilst also very professional, my iPhone now as good as new! Would definitely recommend to any friends and family, many thanks!
luca di massa
18 July 2025First class I cannot fault this Company on price , quality and service.
Jimbo
18 July 2025Great service! Easy to book online, easy to find, friendly and helpful! Very good value too! Would absolutely recommend. Dropped my phone off, had a coffee across the road and then picked it up again, brilliant!
Karen Hall
10 July 2025Really happy with the service. My son really smashed his iPad so I booked a same day slot for repair. Less than £100 for replacement same day and the gentleman was really lovely. Told me it was a year’s warranty also and I got a stamped loyalty card which is so handy having 2 kids and 2 iPads. Would highly recommend! He deals with all Apple devices and is located in a lovely spot in Chatham dockyard.
Casey
6 July 2025A very friendly, prompt and efficient service thank you
David Evans
18 June 2025I first used Apple repairs back in 2011 and was very pleased with the service provided. Last week i had the misfortune of cracking my ipad screen and once again i returned to Apple repairs and the service was excellent I would highly recommend them. Thank you Phil
Michael murphy
18 June 2025Absolutely brilliant service. Email conversation first, then sent iPod Classic for repair and upgrade. Quick service, easy to use. Device now working like new again. Highly recommended. Many thanks!
Katharine Watt
18 June 2025 -
Phillip was great, he solved my iphone 13 fault logically and quickly, giving good advice, and saving me time and additional expense, as he suggested my phone was beyond economical repair, which was confirmed by Apple when I went to buy a replacement.
Ian Bryant
18 June 2025Excellent service, thank you Phil. Diagnosed the problem with my phone straight away, and fixed it immediately. Would highly recommend to anyone needing repairs done.
Willy B
18 May 2025I have to say the service from Apple Repairs Kent was fabulous. The are located at Chatham Dockyards and even have a video on YouTube to show you how to get to them, which was fabulous! Phil was professional and did the job as fast as he could. I am definitely going to have them as my go to for all my Apple repairs from now on and I will recommend them to all of my friends and family. Thanks Phil. It was lovely to meet you!
Sarah Clarke
3 May 2025Phil was excellent at his job. He kept me updated at every stage of my computer repair, and the outcome was outstanding. He resurrected my dead Imac. I have praised him to my friends. Please consider using his services.
Nic O
8 April 2025very helpful and a great service at a realistic price
Judith Murray
2 April 2025First class service
Chris Goldfinch
23 March 2025Macbook Pro battery replaced today - As always, a fast, efficient, friendly service and at a reasonable price.
Robert Gerrard
23 March 2025very quick, reliable and knowledgeable. great friendly service would highly recommend for all apple repairs
Tim Barton
23 March 2025Friendly and fast - battery replaced the same day
Chris de Coulon Berthoud
23 March 2025I contacted Phil in relation to my very old iPod classic having stopped working. Phil found that most of the electronics had stopped working. Phil replaced a few parts but most importantly saved all my music. Great service from start to finish. Would throughly recommend
Paul
23 March 2025 -
Superb service and outcome. My laptop had battery failure. I posted it to ARK, they communicated brilliantly on WhatsApp, fixed it and posted it back. Good value and great service.
Jeremy Vine
23 March 2025Great service quick repair very friendly highly recommend 👍
Fraser Charters
23 March 2025Had 2 non working ipods and after quick check with Phil and a really professional service and repair now have both back in full working otder. What more could you want. Great service, very helpful
ItsAll Uphill
23 March 2025I took my MacBook Pro to Apple Repairs Kent after a minor coffee spill, and Phil was fantastic. He completed an inspection and cleaned the internals with great attention to detail within my appointment. Fortunately for me, Phil said the internals of my MacBook were untouched by the spill (very lucky). Professional, honest, and efficient—the service was top-notch. I highly recommend Phil for any Apple repairs!
Will Freed
20 March 2025Phil has been repairing my Apple phones, laptops and pads for a few years now, always to a like new standard at reasonable prices, I can't recommend him high enough, I'll always take my kit to him.
Ashley Ventress
23 February 2025I’ve just had an iPad repaired with a faulty charging port. Phil was very helpful and friendly. Repair was done very quickly so I would recommend to anyone with an Apple product needing a fix.
Keith Cook
23 February 2025Would absolutely recommend apple repairs Kent. My teenager managed to snap his charger inside the phone and Phillip couldn’t have been more helpful in sorting it out for me. Thanks again
Yvette Craswell
23 February 2025I have used Apple repairs Kent many times over the past few years and have always been happy with speed and care work had been carried out on both Phones and iPads, cost has always been competitive. And I will always use them for repairs on Apple equipment.
John Norton
23 February 2025Have both bought a refurbished phone and had several repairs to iPhones and all have been done swiftly and had no further problems. Would definitely use them if and when needed.
Sheri Harding
23 February 2025Another mac problem solved! Great service and value. Can't recommend highly enough.
Nigel Mead
23 February 2025 -
Excellent service & value
Tim Costin
23 February 2025Phill is one of the nicest guys you could meet. This company is brilliant to deal with, use them with confidence 🙂
Gary Hamilton
23 February 2025Great service! I had two phones that needed repairing and was quick & cost efficient. I now have two happy teenagers!
Laura Alcock
18 February 2025Just had a phone and iPad emails sorted What a gent great survive and found time to give me advice many thanks will decently use again highly recommended
John Crouch
18 February 2025Phil fixed my aged ipod - hard disk had stopped working - now like new with an SSD and I am really pleased with the efficient way it was done. Phil Godsiff
Philip Godsiff
18 February 2025Great same day service, fixed my son’s I-phone charging fault in a few minutes whilst we waited. Couldn’t have been more helpful and great value
Gordon Turner
18 February 2025Fantastic, friendly and efficient service at a very reasonable price. My iPod was checked over, had it's battery replaced in under an hour and is now as good as new. Thank you so much
Andy Fedrick
18 February 2025Dropped my MacBook Pro and as a result the lid no longer knew if it was opened or closed. Phil was able to diagnose, replace the faulty part and fix the problem with zero fuss. Great communication throughout the whole process and I thought the price for his time was very reasonable. Would definitely use him again if needed.
Tommy Boulding
12 February 2025Phil fixed my aged ipod - hard disk had stopped working - now like new with an SSD and I am really pleased with the efficient way it was done. Phil Godsiff
Philip Godsiff
4 February 2025Great service from Philip repairing my son's iphone (smashed screen). Arranged an appointment and the repair was completed there and then. Friendly and professsional; will certainly use Apple Repairs Kent again if needed.
Hannah Light
3 February 2025