Our genuine, unedited reviews.
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Found this service online whilst looking for somewhere to get my iPod repaired. They were swift and courteous in replying to my enquiries. The work itself was carried out promptly and the iPod posted back to me next day, so a very quick turnaround. All seems to have been done as advertised. Communications were good throughout. Recommended.
24 July 2024I've been to Phil a few times now and I can honestly say Apple Repairs are one of the best businesses I've dealt with. Super friendly, helpful and quick - what a great mix! When anything goes wrong I don't even panic anymore as I know if it's fixable it'll be done. Can't recommend highly enough
19 July 2024Very Impressed. Ipod Classic sent to replace battery and change memory to SSD. Questions answered quickly prior to me deciding to use service. Easy to book service and pay deposit. Ability to monitor progress via account log on. Photos of work status provided on completion and at point of invoicing. Cost less than expected as I had added up individual costs of battery change and new SSD. Lesser cost for labour since 2 jobs being done at same time. Returned Ipod well packed and signed for delivery. Looking forward to another 17+ years usage. Many thanks.
16 July 2024Brilliant service, very friendly and helpful. Faster turnaround than expected and not over priced either. Definitely recommend
12 July 2024Phil was very knowledgeable and professional was great to deal with will definitely use his services again. I would recommend him unreservedly
27 June 2024fantastic service bringing my old dead iPod back to life. new SSD and battery fitted. friendly, efficient, professional service and brilliant value for money. would definitely use again. cheers guys
25 June 2024Trackpad and keyboard stopped working suddenly. Was fixed for a reasonable price within 24hours. Would recommend
30 May 2024Excellent service.
24 May 2024Great service ,did not have to wait long at all, worth while recommending
17 May 2024Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.
17 May 2024 -
Sent 3 Macbook Pros for repair via postage. Team was very honest, fixed one (battery replacement), serviced another (usb ports) and inspected a screen issue which financially was not worth proceeding with repairing (Returned back to me without issue). All items were sent back in excellent condition. I would highly recommend them.
10 May 2024Great service! Would highly recommend. Easy to book an appointment online. The screen was fixed in less than 30 minutes. Great price. Great customer service. Thank you
3 May 2024Would highly recommend, so so helpful and informative and also super friendly too!
1 May 2024Great service and very knowledgeable
1 May 2024The repair was quick and perfect . I think the price was fair too. Will definitely recommend this business
1 May 2024I’ve just been saved a fortune because I was going to buy a new iPhone but I decided to try Apple repairs kent and I’m so glad I did, my iPhone was fixed in less than 2 minutes as the charging port only needed cleaning out and now it charges and works perfectly and I’m so grateful and I can strongly recommend Apple Repairs Kent the best and genuine apple repairs by far. Thank you guys! You’re the best.
1 May 2024Easy to book in on web site, easy free parking in a great location and to top it all a fast service when you get there. My iphone battery was replaced while I sat and waited. Didn’t take too long either. Highly recommend Apple Repairs Kent.
9 April 2024I’ve just been saved a fortune because I was going to buy a new iPhone but I decided to try Apple repairs kent and I’m so glad I did, my iPhone was fixed in less than 2 minutes as the charging port only needed cleaning out and now it charges and works perfectly and I’m so grateful and I can strongly recommend Apple Repairs Kent the best and genuine apple repairs by far. Thank you guys! You’re the best.
9 April 2024Excellent service at a reasonable price.
31 March 2024iMac packed up. Wouldn’t fire up at all. Phil traced it to the logic board. All fixed and working well. Good service. Would thoroughly recommend.
23 March 2024 -
Got the dreaded X on my iPod Classic, contacted Philip who said he could probably fix it. Sent it off, and within a few days, it was back, fixed and with a new battery. Extremely satisfied. I was kept informed throughout the fix. Highly recommended.
27 February 2024Been here multiple times now always a great repair, lovely customer service!! All round a great company
31 January 2024Contacted Apple repairs over the Christmas period as my wife smashed her phone screen. As soon as they reopened in the new year they responded to my message. Was very helpful and arranged the new screen and the repair was carried out just a few days latter. Great service and very friendly. Highly recommend and will definitely use again in the future if needed.
31 January 2024Dropped a MacBook for diagnostics and repair. The diagnostics was thorough and the repair was speedy. Highly recommend.
31 January 2024Horrible experience, they had my phone for almost 3 weeks, asked them to return it because they were doing nothing and even paid 10 pounds for express delivery as i was going on holiday informed the technician i spoke to about that and they sent the phone on the day i was travelling and to the wrong address
31 January 2024Contacted Apple repairs over the Christmas period as my wife smashed her phone screen. As soon as they reopened in the new year they responded to my message. Was very helpful and arranged the new screen and the repair was carried out just a few days latter. Great service and very friendly. Highly recommend and will definitely use again in the future if needed.
27 January 2024Superb service! The headphone port on my iPod Classic 7th gen had developed a fault meaning sound often only came through one ear (headphones tested - not faulty) which was rendering the iPod pretty useless. While I was sending this in I thought I may as well get the screen sorted too which had developed some dead pixels. Superb turnaround, very quick service & quick response to all emails. Photo of repaired screen was provided before return posting & I got to use the iPod for the first time today and the fault appears totally resolved. Very happy & would certainly use again. Also, apologies Philip for my many emails 🙂
31 December 2023Superb service! The headphone port on my iPod Classic 7th gen had developed a fault meaning sound often only came through one ear (headphones tested - not faulty) which was rendering the iPod pretty useless. While I was sending this in I thought I may as well get the screen sorted too which had developed some dead pixels. Superb turnaround, very quick service & quick response to all emails. Photo of repaired screen was provided before return posting & I got to use the iPod for the first time today and the fault appears totally resolved. Very happy & would certainly use again. Also, apologies Philip for my many emails 🙂
14 December 2023As ever, excellent and friendly service – thanks!
1 December 2023Fantastic advice. Great value. Will definitely use your services again.
1 December 2023 -
Apple Repairs Kent replaced the 12 yr old Hard Disk in an iMac with a new Solid State Drive, Phil was most helpful and I would recommend for Apple repairs
1 December 2023Very helpful service for my wife’s iPad today. Sound advice and no charge. Apple Repairs Kent have kept the iPad going for some time - thank you.
1 December 2023Came with my Z Flip that wouldn't charge - problem was easily resolved by another method but great service and would certainly recommend!
1 December 2023Excellent service sent my iPod for repair. New battery sorted out my problem. Was repaired and returned promptly. A first class service I will certainly use again when I have problems with my Apple products Highly recommended thanks Phil for such a good service. Adrian
1 December 2023A great reliable and good value local repair service.
1 December 2023My iPhone screen was badly damaged and I needed an urgent repair. This was completed within 30 minutes on the same day and with an appointment at an agreed time. An excellent and cost effective service and I would use Apple Repairs again. Thank you!
17 November 2023Top service. Came in with charging issue expecting a £100 bill. Philip came and cleaned it and it’s charging with no issue. Very quick service. Also the kindest business and didn’t get charged a penny to resolve this issue. Thank you so much. Will definitely be recommending to others with iPhone repairs!
9 November 2023Excellent service sent my iPod for repair. New battery sorted out my problem. Was repaired and returned promptly. A first class service I will certainly use again when I have problems with my Apple products Highly recommended thanks Phil for such a good service. Adrian
4 November 2023I highly recommend the iPod repair service, very speedy, efficient service at very reasonable prices. Thank you Philip.
31 October 2023Excellent service, there and back in a week, updated when ipod received, diagnosed, cost of repair provided and updated when repaired and despatched. Cannot fault.
31 October 2023 -
Amazing service. Thank you for your help.
31 October 2023My beloved iPod was not holding any charge or charging. Spoke to Apple Repairs Kent and they said the battery could be replaced. Dropped it in on the Monday and it was ready to collect the following afternoon. Phillip was a very genuine guy and I can recommend them thoroughly.
31 October 2023Lovely guy fixed the problem in five minutes
31 October 2023The battery on an old iphone se needed replacing and was dealt with courtesy and without delay.
31 October 2023My beloved iPod was not holding any charge or charging. Spoke to Apple Repairs Kent and they said the battery could be replaced. Dropped it in on the Monday and it was ready to collect the following afternoon. Phillip was a very genuine guy and I can recommend them thoroughly.
18 October 2023I can highly recommend Apple Repairs Kent. My work iMac’s hard disk died suddenly and Phil replaced the disk, cleaned and checked the rest of it, then restored all my data from my backup quickly with the minimum amount of fuss. Super knowledgable and very friendly, he’s your one stop shop for all your Apple repairs!
12 October 2023I have used Phil & iphone Repairs Kent for a number of years now for damage repairs to iphones, iPads & battery replacements. Phil is the most reliable and skilled person in this business and produces exacting repairs every time. I can say nothing but praise for his skills and professional approach to all he does. His on-line booking system is excellent and saves time for him and his customers. My iphone XS had a dead screen which he identified and changed for a premium screen which seems better than the original which is amazing! Phil is a great guy and it's been a pleasure to be able to use him again, although I'll try not to damage any kit too soon!
12 October 2023Excellent service. Repaired two faults on my iPod - a power connector issue and a more complex hard drive issue that had already had a failed repair elsewhere and a duff part fitted. Very pleased, thank you!
7 October 2023Phillip was a great to deal with, gave the right advise to fix my screen for my macbook pro. Super easy as I was travelling for work I was able to communicate via Whatsapp to see what my options were and book an appointment. Super fast dropped the laptop and phil repaired in 1-2 hours. This was super helpful as I use it a lot for work and was able to get back to work right away.
5 October 2023Top notch service, repaired my Oppo within an hour, Really nice gent also Would definitely recommend this business.
1 October 2023